Sliding Glass Door Repair FAQ

We offer comprehensive sliding glass door repair services including roller and wheel replacement, track repair and cleaning, lock and handle fixes, glass replacement, weatherstripping installation, and complete door tune-ups. Our technicians are equipped to handle all major brands including Pella, Milgard, Andersen, and local Florida manufacturers.

Call us at (754) 341-1747 to schedule your appointment. We offer same-day service for urgent repairs and can typically schedule non-emergency appointments within 24-48 hours. You can also request service through our online contact form for next-business-day response.

We provide sliding glass door repair throughout all of Broward County, including Fort Lauderdale, Hollywood, Pembroke Pines, Coral Springs, Plantation, Davie, Weston, Sunrise, Tamarac, and Coconut Creek. Our central location allows us to reach most customers within 30-45 minutes during business hours.

Yes, we provide same-day emergency repairs for urgent situations like broken glass, doors that won't close properly for security, or complete door failures. Emergency service is available Monday through Saturday with priority scheduling for safety and security issues.

Absolutely! We offer free, no-obligation estimates for all sliding glass door repairs. Our technician will assess your door's condition, explain the issues, and provide upfront pricing before any work begins. There are no hidden fees or surprise charges.

Repair costs vary by service: roller replacement typically runs $150-$250, track repair ranges from $120-$200, lock repairs cost $80-$150, and glass replacement varies from $200-$600 depending on size and type. Complex repairs involving multiple components may range from $300-$500.

We accept cash, check, and all major credit cards including Visa, Mastercard, American Express, and Discover. Payment is due upon completion of the repair work unless other arrangements are made in advance.

For repairs over $500, we can arrange flexible payment plans on a case-by-case basis. We understand that unexpected repair costs can be challenging, especially for complete door replacements or multiple repairs needed simultaneously.

All repair work comes with our standard 90-day warranty covering parts and labor. Glass replacement includes a full 1-year warranty, and roller replacements are covered for 6 months. If any issue recurs due to our workmanship, we'll return and fix it at no additional charge.

In South Florida's humid climate, standard steel rollers last 8-12 years with regular use. Premium stainless steel or nylon rollers can last 15-20 years. Factors affecting lifespan include door weight, frequency of use, exposure to salt air near the coast, and maintenance frequency.

Common signs include difficulty sliding the door, grinding or scraping noises, visible rust or corrosion on metal rollers, door dropping or becoming uneven, and gaps appearing when the door is closed. If you hear squeaking that doesn't improve with lubrication, replacement is likely needed.

Minor track damage like small dents, debris buildup, or slight misalignment can often be repaired through professional cleaning and adjustment. However, severely bent tracks, cracked concrete thresholds, or tracks with extensive corrosion typically require complete track replacement.

We repair all sliding door lock types including traditional latch locks, multi-point locking systems, keyed cylinder locks, and foot-operated locks. Common repairs involve adjusting strike plates, replacing worn springs, fixing broken handles, and upgrading security hardware for better protection.

Regular tempered glass shatters into small pieces when broken, while impact glass features a laminated construction that stays intact even when cracked. In Broward County, impact glass is required for new construction and provides hurricane protection, noise reduction, and enhanced security benefits.

We recommend annual sliding door tune-ups for optimal performance. This includes track cleaning, roller lubrication, weatherstripping inspection, and lock adjustment. Homes near the ocean or with heavy door usage may benefit from semi-annual maintenance due to salt air and increased wear.

Yes, same-day service is available for most repair types Monday through Saturday, subject to technician availability and repair complexity. Simple fixes like roller adjustment or lock repairs can often be completed within 2-4 hours of your call, while complex repairs may require next-day service.

We offer 2-hour appointment windows (like 9-11 AM or 1-3 PM) rather than all-day windows. Our dispatcher will call 30-45 minutes before arrival to provide a more precise arrival time and confirm you're ready for the technician.

Most repairs take 45 minutes to 2 hours depending on complexity. Simple adjustments or single-component replacements typically take under an hour, while multi-component repairs or glass replacement can take 2-3 hours. We'll provide time estimates when scheduling your appointment.

Yes, Platinum Sliding Doors is fully licensed, bonded, and insured for all sliding glass door repair work in Broward County. We carry comprehensive liability insurance and maintain all required local business licenses. Our technicians are trained and certified in proper repair techniques and safety procedures.

We've been serving Broward County homeowners for over 15 years, completing more than 5,000 sliding door repairs. Our experience with South Florida's unique challenges - including humidity, salt air, sand infiltration, and hurricane preparations - allows us to provide lasting solutions tailored to our local climate conditions.